Our Team

Communication & Events

• Manages event registration and event planning logistics (2 events per year)
• Implements annual communications plan
• Creates and sends regular email and social media communications for the organization
• Project manager for key organizational communication pieces such as the Annual Report
• Updates content of the website with assistance from vendor as needed
• Ensures messaging and communication activities are in alignment with IndyGo
• Manages tracking and fulfillment of donor benefits
• Assists in creation of donor appeals, emails and letters

Administration & Operations

• Responsible for the data integrity of the CRM (currently Raiser's Edge but transitioning to Bloomerang)
• Extracts mailing lists, donor lists and reports from the CRM
• Conducts daily entry of all gifts and pledges into CRM
• Prepares acknowledgement letters and pledge reminders
• Support the Executive Director by scheduling meetings and other administrative tasks as needed
• Support the Board through scheduling meetings and preparing space for the meetings
• Monitor organization's voice mail and general email inbox

Education and/or Experience

• Experience with Raiser's Edge or Bloomerang CRM is strongly preferred.
• At least 3 years of experience working in a non-profit organization and/or office environment.
• A high school diploma or any combination of education and experience that would provide an equivalent background.

Skills and Qualifications

• Proficiency with Microsoft Office including the ability to perform a mail merge.
• Ability to operate office equipment, including computers, copiers, and phones.
• Ability to accurately communicate information and ideas so others understand.
• Ability to travel locally as needed. Mileage will be reimbursed if using own vehicle or free transportation will be provided using IndyGo public transit.
• Ability to understand and follow directions and adhere to office protocols and procedures, with close attention to detail.
• Above average decision making and problem-solving abilities.
• Average mathematical abilities (addition, subtraction, multiplication, division and percentages).
• Ability to recognize sensitive issues and maintain confidentiality.
• Ability to prioritize, organize and manage tasks and time efficiently.
• Ability to work independently with minimal supervision.

Benefits

• Hybrid schedule with Tuesdays/Thursdays in office
• Paid Time Off (150 hrs/yr) and 12 Paid Holidays
• 401(k) Retirement Plan with company match
• Health Insurance: Medical, Dental & Vision
• Short-Term Disability, Long-Term Disability & Life Insurance
• Access to a Wellness Clinic and Employee Assistance Program

About IndyGo Foundation